Privacy Policy
Last updated: April 2026
1. Who We Are
Water Jet Training Ltd (“we”, “us”, “our”) operates the website at waterjettraining.co.uk. We provide accredited high-pressure water jetting safety and operational training courses across the UK.
Contact details:
Email: info@waterjettraining.co.uk
Phone: +44 (0) 8004 480 186
We are the data controller for personal data collected through this website.
2. What Data We Collect and Why
Enquiry and contact forms
When you submit an enquiry or contact form, we collect your name, email address, phone number, and any details you provide. We use this to respond to your enquiry and, where applicable, to process a course booking. Legal basis: legitimate interests / contract performance.
Course bookings
When booking a course, we collect your name, contact details, employer details, and any health or accessibility information required for safe participation. Legal basis: contract performance and legal obligation.
Analytics data
We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymised information including pages visited, time on site, device type, and general geographic location (country/region level). IP addresses are anonymised. No personally identifiable information is sent to Google. Legal basis: legitimate interests.
Session recording and behaviour analytics
We use Microsoft Clarity to record anonymised user sessions, generate heatmaps, and analyse how visitors interact with our pages. Clarity may collect mouse movements, clicks, and scroll behaviour. It does not collect passwords or payment information. Microsoft may use this data to improve their own services. Legal basis: legitimate interests.
3. Cookies
This website uses cookies. A cookie is a small file placed on your device.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga, ga* | Google Analytics 4 – identifies unique visitors | 2 years |
| _gid | Google Analytics 4 – session tracking | 24 hours |
| _clsk, _clck | Microsoft Clarity – session and visitor ID | 1 day / 1 year |
| MUID | Microsoft Clarity – unique user ID | 1 year |
You can manage or disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the site.
4. How We Share Your Data
We do not sell your personal data. We may share data with:
- Google LLC – for analytics (Google Analytics 4). Data may be processed in the USA under Google’s standard contractual clauses.
- Microsoft Corporation – for session analytics (Microsoft Clarity). Data may be processed in the USA under Microsoft’s standard contractual clauses.
- Email / hosting providers – for delivery of enquiry notifications.
- Legal authorities – where required by law.
5. How Long We Keep Your Data
- Enquiry and contact form data: 2 years from last contact.
- Course booking records: 7 years (legal and insurance obligation).
- Analytics data: as per Google and Microsoft’s data retention policies (default 14 months for GA4).
6. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate data.
- Erase your data (“right to be forgotten”) where no legal obligation requires retention.
- Restrict or object to processing.
- Data portability – receive your data in a structured, machine-readable format.
- Withdraw consent at any time where consent is the legal basis.
To exercise any of these rights, email us at info@waterjettraining.co.uk. We will respond within 30 days.
7. External Links
Our website may contain links to third-party sites (e.g. WJA, City & Guilds, HSE). We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.
9. Contact
For any privacy-related questions, contact us at:
Water Jet Training Ltd
Email: info@waterjettraining.co.uk
Phone: +44 (0) 8004 480 186